When an emergency strikes, you need an experienced company you can count on to restore your home, office, or business as quickly and efficiently as possible. Perez Inc. - Torrance Carpet & Upholstery Cleaning’s goal is to restore your property to its pre-damaged condition with as little interruption to your normal living and/or working situations as possible.
A speedy response can make a critical difference in the water damage you may experience, so our master restoration technicians are available 24 hours a day, seven days a week for immediate action to help recover and restore your property.
Response to Water Damage
Perez Inc. - Torrance Carpet & Upholstery Cleaning’s experience, professionalism, and state-of-the-art equipment and techniques make us uniquely qualified to handle all kinds of water damage.
Whether the water damage has affected a small room or a large property on a massive scale, We will restore it to its original condition. There are four phases to our water damage restoration process:
Phase 1: Emergency response and stabilization
Phase 2: Water extraction (disinfection) and dry-down
Phase 3: Removal of impacted materials and decontamination
Phase 4: Restoration and renovation
Water Damage Insurance
We work directly with insurance companies, contractors, public adjusters, and management companies to guide you through the claim process. We offer competitive pricing in the event that you are not enrolled in an insurance policy that will cover water damage restoration or any of our other services. We have liability insurance in the amount of $2,000,000, and all of our employees are covered with workers’ compensation insurance.
Categories of Water Damage
Quick response time and the right plan of attack are essential to reduce the growth of mold or mildew and the amount of property damage. The category of the water in the affected area will determine its harmfulness to humans, as well as the most appropriate way to proceed.
Water damage can be divided into three categories. These categories represent the water’s level of contamination, which must be considered so that procedures can be established for safely processing water damaged structures and materials.
Category 1: “Clean water” – The first category of water is sanitary water that does not pose substantial harm to humans. Most of the water that comes into your home and/or business will be Category 1 until it leaves its source.
Examples include broken water pipes, sink, tub overflows with no contaminants, etc. Once “clean water” leaves its source, however, it can quickly become contaminated and deteriorate to Categories 2 or 3. Water with a foul odor is a good indicator that it has been mixed with soil or other pollutants.
Category 2: “Gray water” – The second category of water contains a significant level of contamination and has the potential to cause sickness if consumed by, or exposed to, humans.
Examples include dishwasher/washing machine discharge, pump failure, broken aquariums, punctured waterbeds, etc. In this category, water in flooded structures that remains untreated for longer than 48 hours may change to Category 3.
Category 3: “Black water” – The third category of water contains pathogenic agents and is 100% unsanitary. Examples include sewage, toilet backflows, flooding seawater, ground surface water, water from rivers or streams, etc.
Classifications of Water Damage
Class 1 is the least amount of water, absorption, and evaporation. It affects only part of a room or area, or larger areas containing materials that have absorbed minimal moisture. There is little or no wet carpet and/or cushion present.
Class 2 involves a large amount of water, absorption, and evaporation. It affects at least an entire room of carpet and cushion (pad). Water has filled up walls less than 24 inches. There is moisture remaining in structural materials and substructure soil.
Class 3 involves the greatest amount of water, absorption, and evaporation. Water may have come from overhead. Ceilings, walls, insulation, carpet, cushion, and subfloor in virtually the entire area are saturated.
Class 4 relates to specialty drying situations. It includes wet materials with very low porosity (e.g., hardwood, plaster, brick, concrete, light weight concrete, and stone). There are typically deep pockets of saturation that require very low specific humidity. These types of losses may require longer drying times and special methods.
The Cleaning Difference
Perez Inc. - Torrance Carpet & Upholstery Cleaning has the experience and expertise of a large company, but the customer service and personal care of a small company. We professionally handle every category and class of water damage to thoroughly and rapidly clean and restore your property.
Have a water damage emergency? Call today! (844) 831-9137